Privacy Policy

Introduction

Thank you for using labeltrackr. ("labeltrackr," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by labeltrackr.

1. Information We Collect

We collect information from you when you use our services, including when you:

• Create an account and input data into your account.
• Upload files to our service.
• Communicate with us or other users.
• Use our website.
• Purchase a product through our payment provider.
• Contact our customer service via tawk.to or E-Mail.

The types of information we collect may include:

• Personal Information: such as your name, email address, email n information, postal address, phone number, and payment information.
• Account Information: such as your username, password, and other authentication information.
• Usage Information: such as your IP address, browser type, operating system, access times, and usage patterns.
• Data Provided by You: such as artist and record label information you input into our platform.
• Files: such as songs, contracts or images you input uploaded to our platform.
• Third-Party Information: such as information obtained from third-party services necessary for our platform's functionality.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services.
• Personalize your experience and customize content.
• Communicate with you about our services and updates.
• Process transactions and provide customer support.
• Investigate and prevent fraudulent activities and ensure compliance with legal obligations.

3. How We Share Your Information

We may share your information in the following ways or collect your information through the following providers:

• Authentication providers, in order to provide our services.
• Payment providers like stripe, in order to securely manage payment processing and in order to deliver our services as expected.
• E Signature services like DocuSeal, in order to securely and properly manage binding electronic signatures using the eIDAS simple signature standard.
• Service providers like tawk, in order to provide fast and efficient customer service when needed.
• We may incorporate tracking tools of derivative data by third parties to improve fraud tracking before authorising a purchase, or to review the sites performance and to improve our service.

By using our service you agree that some of your personal and derivative data might pass through these kinds of third party services. You also aggree to their use of your data as mentioned above.

4. Your Choices

You have choices regarding the collection, use, and sharing of your information, including:

• Updating, deleting or viewing your account information at any time: contact info@labeltrackr.com.
• Opting out of certain communications.
• Adjusting your browser or device settings to limit tracking.

5. Security

We take information security very seriously and do our best to implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Take note that the files you upload may only be hard to find due to the nature of the file identification keys assigned on upload, but not themselves protected from viewing. Ensure that you only upload files that would not cause any subsantial damages if they were to be published.

6. International Transfers

Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers.

7. Children's Privacy

For legal reasons our services are not directed to individuals under the legal age limit in their country of residence. If we learn that a user under the legal age limit in their country of residence is extensively using our platform without an informed legal guardian that will take responsibility for any personal information shared on the platform or any legally binding steps taken, we allow ourselves to remove their access and data from the site or to take legal action if necessary.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website or mobile application.

9. Cookie Policy

We may use cookies for various purposes, including:

• Authentication providers, in order to provide our services.
• Payment providers like Stripe, in order to securely manage payment processing and in order to deliver our services as expected. This may involve the use of cookies for authentication purposes.
• We may incorporate tracking tools provided by third parties, such as Stripe, to improve fraud tracking before authorizing a purchase, or to review the site's performance and improve our service. These tools may use cookies to track user behavior for fraud detection purposes.

You can manage your cookie preferences through your browser settings. Some parts of our app may not function correctly without cookies.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Legal Basis for Processing

We process your personal data on the following legal bases:

• Providing the service as advertised.
• Your consent.
• Compliance with legal obligations.
• Protection of our legitimate interests.

12. Links to Third-Party Sites

Our website may contain links to third-party websites or services that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and we cannot accept responsibility or liability for their respective privacy policies.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@labeltrackr.com.

By using labeltrackr, you agree to the terms of this Privacy Policy.